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Shipping & F.A.Q.

Policies

Customer Care:

Here at Glow Co., it’s all about our Glow Gals and making sure the experience is amazing for you by offering amazing products and just as amazing service. We respond to all inquiries within a 24-48 hour time frame and work hard to ensure each order is perfect.


Payment Methods:

We accept all major credit & debit cards (Visa, Mastercard, American Express, and Discover) as well as PayPal. Glow now and pay later when you select AfterPay at checkout!


Privacy:

We can keep a secret! Privacy is important and we keep our Glow Gals covered by striving to make sure all personal information is secure at all cost on our end. However this is the internet, we can’t lie and say risk isn’t still there, even if minimum. Further protect yourself by using strong passwords when creating an account and accessing your information only through personal computers or devices!



FAQS:

Where do we ship?

Processing takes 1-3 business days (typically 1). Orders placed after 3PM EST will be processed the next business day


When do the products ship? 

Orders ship within 24 hours after processing. 

Make sure to check your email for your tracking information as soon as it ships.

Expected delivery time is 2-5 business days.


Returns?

All sales are final, but we know things happen! If there is an issue or defect with your order, contact us to find out about replacing or exchanging your item. Must be within 5 days of receiving your order.


Damaged?

We try our best to make sure all our Glow Gals are happy and get to enjoy some bomb skincare. If your item is damaged, email us a picture at glowco.beautyproducts@gmail.com along with your order number and we’ll work on helping you out the best way we can.